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Best practices & Blueprints

ITOM Modules Blueprint – Overview

The ITOM Modules in ServiceNow can be tricky to wrap your head around. How is everything connected and tie together? In this blueprint by Einar & Partners research unit, we try to give a zoomed out perspective of the bits and pieces. The blueprint aims to simplify the components of the ITOM portfolio and show how it relates to Service Portfolio, ITSM, Automation & other areas of interest. Click on the link below to download the full blueprints (for free).

Download Blueprint