ServiceNow ITOM Trends 2023
January 16, 2023
New year means new opportunities. While we are headed into a new, turbulent year with…
Einar & Partners Research Unit: Leading Research in ITOM and AIOps
December 13, 2022
Curious to know what Einar & Partners research and develop? Since its inception, Einar &…
Why should you care about CSDM?
November 22, 2022
Let’s take a moment and ask ourselves why should we care about ServiceNow’s Common Service…
Top 9 ITOM Highlights in ServiceNow San Diego Release
February 6, 2022
San Diego. The location where ServiceNow headquarters used to reside before moving to the silicon…
Mystery of Predictions in Anomaly Detection
December 10, 2021
Key to successful AIOps (Artificial Intelligence for IT Operations) is having predictive intelligence in place…
8 important ITOM updates in ServiceNow Rome
August 31, 2021
The release notes of the latest ServiceNow version is out in public and this time…
How do anomaly detection and machine learning impact the operating model of IT departments? With…
10 most significant ITOM news in Quebec
June 9, 2021
The Quebec version of ServiceNow was recently released to the general public and available for…
Self-healing & AIOps – demystifying the hype
June 8, 2021
A hot topic within AIOps is without a doubt the promised land of self-healing, where…