ServiceNow ITOM Trends 2023
January 16, 2023
New year means new opportunities. While we are headed into a new, turbulent year with…
Welcome to the first ITOM Masterclass of 2022 with Einar & Partners and The Cloud…
Top 9 ITOM Highlights in ServiceNow San Diego Release
February 6, 2022
San Diego. The location where ServiceNow headquarters used to reside before moving to the silicon…
Masterclass: Demystifying AI in ServiceNow ITOM
November 12, 2021
Are you curious to know more about the AI- & ML parts of ServiceNow ITOM?…
ITOM Modules Blueprint - Overview
October 15, 2021
The ITOM Modules in ServiceNow can be tricky to wrap your head around. How is…
ServiceNow ITOM Maturity Model
October 15, 2021
Taking the right steps in ITOM is not always a straight path. In our maturity…
ServiceNow Discovery - is it worth the money?
September 1, 2021
A simple question with a complex answer? Discovery, perhaps the most expensive product in the…
Agent Based Discovery in ServiceNow ITOM
June 9, 2021
The agent-based discovery from ServiceNow is a feature that has been requested by the wider…
How do anomaly detection and machine learning impact the operating model of IT departments? With…