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Independent research for better IT decisions

The Einar & Partners Research Unit combines primary research, benchmark data and real-world experience to examine how organisations are evolving their IT Operations, digital resilience and use of AI.

AI Context Maturity Index

CMDB and AI for MSPs

DORA Compliance Maturity and Trends

Operational Technology Maturity Benchmark

ServiceNow Service Mapping Intelligence

ServiceNow CMDB Implementation Benchmarks

ServiceNow CSDM Implementation Benchmarks

Leading CSDM Industry Benchmarks on Values and Best Practices

The Hidden Drivers of CSDM Success

ServiceNow ITOM Implementation Benchmarks

CSDM Relationships

Metric Intelligence

ServiceNow Event Management