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Our expert panel discussion about Health Log Analytics and experiences around implementation, data science and best practices to boost AIOps. Conceptual, practical and real-life in a dynamic expert panel by National Grid, Logsight.ai and Einar & Partners. Description: How do
Summary Loading data into the CMDB is easy, but scaling it across the organization is difficult. Many organizations struggle with too low adaption rates of the configuration management process and suffer from poor value. From a cultural perspective embedding the
Welcome to the first ITOM Masterclass of 2022 with Einar & Partners and The Cloud People. In this session, leading industry experts in ServiceNow ITOM cover Event Management implementation at scale. Based on over 15 real-life implementations of ITOM Health
Are you curious to know more about the AI- & ML parts of ServiceNow ITOM? What does AI really mean in the context of “AIOps”? There’s plenty of promises of what ML and AI can do, but difficult to find
Moving from ITIL way of working towards SRE is a challenge for most organizations. With new concepts such as error budgets, SLI’s, SLO’s and “welcoming failure” the shift in both mindset and operating model is significant. In this archived webinar
A simple question with a complex answer? Discovery, perhaps the most expensive product in the ServiceNow portfolio, is always a hot topic among IT managers and budget makers. The relevancy of the CMDB, the cost behind rolling out discovery and
DevOps, microservices & observability. How can ServiceNow realistically be used to boost the productivity of site reliability engineers and DevOps teams? Keeping the lights on in a growingly complex IT landscape is all about working smart and reducing toil. In
How do anomaly detection and machine learning impact the operating model of IT departments? With the increase of data complexity, organizations are searching for the holy grail of becoming “predictive” with their IT operations. But what does it mean to
Welcome to our second masterclass about creating real value from the ITOM portfolio in ServiceNow. This particular masterclass will cover service mapping and the factors to consider for creating a successful rollout. The ultimate end-goal for any Service Mapping project
Einar & Partners research unit investigates the AIOps industry and market from multiple perspectives. Thanks to our network of research contributors, industry-experts and partners we measure the data that makes the difference in AIOps projects.
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