Why should you care about CSDM?
November 22, 2022
Let’s take a moment and ask ourselves why should we care about ServiceNow’s Common Service Data Model (CSDM)? Why do…
Welcome to the first ITOM Masterclass of 2022 with Einar & Partners and The Cloud People. In this session, leading…
Mystery of Predictions in Anomaly Detection
December 10, 2021
Key to successful AIOps (Artificial Intelligence for IT Operations) is having predictive intelligence in place with a sophisticated anomaly detection…
Planning for ServiceNow Discovery
November 12, 2021
Planning for a ServiceNow Discovery Implementation can be a challenging task unless you know how! That is why in this…
Masterclass: Demystifying AI in ServiceNow ITOM
November 12, 2021
Are you curious to know more about the AI- & ML parts of ServiceNow ITOM? What does AI really mean…
Discovery Landscape - Overview Blueprint
October 15, 2021
The ServiceNow discovery product can discover many technologies and CI’s (configuration items). But just how deep can discovery go? What…
Secure Discovery with ServiceNow
October 15, 2021
Creating a secure discovery implementation is not always easy. There is always a balance between what is practical and secure….
ServiceNow ITOM Maturity Model
October 15, 2021
Taking the right steps in ITOM is not always a straight path. In our maturity model for ServiceNow ITOM, we…
ServiceNow Discovery - is it worth the money?
September 1, 2021
A simple question with a complex answer? Discovery, perhaps the most expensive product in the ServiceNow portfolio, is always a…