Building a Business Case for CSDM: Strategies for Success
January 29, 2025
Implementing the Continuous Service Delivery Model (CSDM) is more than just a technical upgrade—it’s a…
The Ultimate CSDM 5.0 Guide to Digital Products
November 13, 2024
Summary of article for busy people:Business Applications will change label to “Digital Products”, and the…
For those who missed our recent CSDM masterclass or want a quick recap, we’ve put…
In a recent discussion, Nicolas Hoffman from n2 and Michel Conter from Einar & Partners…
Preparing Service Operations and Governance for DORA Webinar, co-created by Einar and Partners and The…
Top three changes for ITOM Visibility in Vancouver
August 9, 2023
With the Vancouver release now ready, we want to share our thoughts on this update,…
Scaling CMDB Governance Successfully
April 4, 2023
Summary Loading data into the CMDB is easy, but scaling it across the organization is…
Having issues discovering CIs in your ServiceNow instance? It is most probably your fault
January 18, 2023
Another year has passed and with it there have been new and interesting experiences here…
ServiceNow ITOM Trends 2023
January 16, 2023
New year means new opportunities. While we are headed into a new, turbulent year with…