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Browsing category

Best practices & Blueprints

5 posts

Here you can find in-depth blueprints, best practices, architectures and discussion material related to ServiceNow ITOM. Our research in this category is generic and applies to all areas of the ITOM portfolio (at large).

Best practices & Blueprints

ITOM Modules Blueprint - Overview

October 15, 2021
Best practices & Blueprints

ServiceNow ITOM Maturity Model

October 15, 2021
Taking the right steps in ITOM is not always a straight path. In our maturity…
Best practices & BlueprintsInfographics

ServiceNow AIOps - Infographic Overview

October 15, 2021
What is ServiceNow AIOps? This is a question many people ask and to give a…
Best practices & Blueprints

Let's talk about ITOM Security (Discovery, CMDB & ServiceNow)

June 9, 2021
Security is a largely important topic when it comes to building a CMDB with ServiceNow…
Best practices & BlueprintsGuides

Creating a kick-ass ITOM roadmap after discovery: Part 1

June 9, 2021
What are the factors to consider when moving beyond discovery in ServiceNow ITOM? Many organizations…
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