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Let’s talk about ITOM Security (Discovery, CMDB & ServiceNow)

Security is a largely important topic when it comes to building a CMDB with ServiceNow Discovery. In this video, Alexander Ljungström, managing director at Einar & Partners, goes through security-related aspects to a successful discovery strategy.


  • 00:00 – Introduction
  • 00:49 – Disclaimer
  • 01:30 – Having security discussions
  • 02:25 – Philosophy behind security
  • 03:28 – Security Maturity Model & Options
  • 06:00 – Why is local admin necessary?
  • 06:39 – Agent-based approach
  • 07:20 – Final notes

REFERENCE LIBRARY: Just enough administration (JEA) – https://docs.servicenow.com/bundle/qu…
Agent-based discovery video: https://youtu.be/Zb9LmgraWPg

Want to know more about discovery & ITOM security? Check out our website for more digital research: https://www.einar.partners/ You can also drop us a note at ping@einar.partners

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