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Executive Benchmark Report

DORA Compliance Maturity and Trends

Where Do European Financial Institutions Actually Stand?
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About This Report

From Regulatory Awareness to Operational Proof

This executive report gives a clear snapshot of DORA compliance maturity across ServiceNow-using financial institutions and compares it with leading implementation practices. It highlights where organizations stand today, where the biggest operational gaps remain, and what to prioritize next to move from manual compliance work to a governed, scalable operating model.

The report covers:

  • CIF identification and DORA registry automation.
  • ServiceNow platform adoption and operational visibility.
  • Governance ownership, classification, and service ownership.
  • Dependency mapping and third-party visibility.
  • CMDB data quality, BCM integration, and review cadence.

Key Highlights

  • Clear view of your DORA maturity level and operating gaps.
  • Benchmark insights on CIF, RoI, and dependency-mapping readiness.
  • Key risks affecting compliance, continuity, and incident response.
  • Practical next steps to strengthen governance and control.
  • A structured roadmap to move from fragmented evidence to operational resilience.

Tailored Insights for DORA Leaders

For Who?

DORA, IT, risk, BCM, architecture, and ServiceNow leaders, along with transformation teams responsible for resilience, evidence management, and operational readiness across critical business functions.

Will It Interest Me?

Yes - if you want to benchmark your DORA maturity, reduce manual compliance effort, improve visibility into critical services and third parties, and define clear priorities for the next phase of your resilience program.

Deep Dive Strategy Benchmarks

Gain broader visibility with other in-depth reports focused on ServiceNow-led compliance, IT operations, and resilience enablement. These benchmarks provide practical comparative insights to help you assess maturity, identify friction points, and prioritize the capabilities that matter most.

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Get the Full Benchmark Report

Get a concise, executive-ready view of your DORA maturity without the complexity. This report turns benchmark insights into clear, actionable priorities you can apply immediately to improve compliance confidence and operational resilience.