Top three changes for ITOM Visibility in Vancouver
August 9, 2023
With the Vancouver release now ready, we want to share our thoughts on this update, which might not be extraordinary…
Scaling CMDB Governance Successfully
April 4, 2023
Summary Loading data into the CMDB is easy, but scaling it across the organization is difficult. Many organizations struggle with…
Having issues discovering CIs in your ServiceNow instance? It is most probably your fault
January 18, 2023
Another year has passed and with it there have been new and interesting experiences here at Einar & Partners. We…
ServiceNow ITOM Trends 2023
January 16, 2023
New year means new opportunities. While we are headed into a new, turbulent year with a grim global economic outlook,…
Welcome to the first ITOM Masterclass of 2022 with Einar & Partners and The Cloud People. In this session, leading…
Top 9 ITOM Highlights in ServiceNow San Diego Release
February 6, 2022
San Diego. The location where ServiceNow headquarters used to reside before moving to the silicon valley-influenced “Santa Clara”-region in California….
Masterclass: Demystifying AI in ServiceNow ITOM
November 12, 2021
Are you curious to know more about the AI- & ML parts of ServiceNow ITOM? What does AI really mean…
ITOM Modules Blueprint - Overview
October 15, 2021
The ITOM Modules in ServiceNow can be tricky to wrap your head around. How is everything connected and tie together?…
ServiceNow ITOM Maturity Model
October 15, 2021
Taking the right steps in ITOM is not always a straight path. In our maturity model for ServiceNow ITOM, we…