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Browsing category

CSDM/CMDB

5 posts

The CMDB is the beating heart of the ServiceNow ITOM proposition. The CMDB is primarily used in other processes, such as ITSM, SecOps, Compliance, Reporting and more. Here you can find all of our research related to best practices about CMDB.

CSDM/CMDB

What values do you actually achieve with CSDM?

February 26, 2025
CSDM/CMDBGuides

Building a Business Case for CSDM: Strategies for Success

January 29, 2025
Implementing the Continuous Service Delivery Model (CSDM) is more than just a technical upgrade—it’s a…
AnalysisCSDM/CMDB

The Ultimate CSDM 5.0 Guide to Digital Products

November 13, 2024
Summary of article for busy people:Business Applications will change label to “Digital Products”, and the…
AnalysisCSDM/CMDBServiceNow ITOM

Why should you care about CSDM?

November 22, 2022
Let’s take a moment and ask ourselves why should we care about ServiceNow’s Common Service…
CSDM/CMDBInfographics

CSDM in ServiceNow simplified

October 15, 2021
CSDM is a great data model. But with a comprehensive and extensive data-model also comes…
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