We are looking for researchers & co-creators!
The DORA Benchmark Survey explores how organizations across Europe are preparing for and implementing DORA using ServiceNow. The goal is to identify common practices, maturity levels, and challenges in aligning governance, risk, and operational resilience through the platform. By contributing, you’ll gain access to aggregated insights that show how other organizations are managing their Critical or Important Functions (CIFs), integrating Business Continuity Management (BCM), and building their Registry of Information within ServiceNow.
This survey is designed for professionals involved in risk, compliance, IT operations, and ServiceNow management including:
The benchmark assesses these areas of DORA
How CIFs are identified and managed
Module usage, CMDB maturity, and integration
Use of ServiceNow for regulatory data
Ownership, accountability, and review frequency
Where organizations face the biggest obstacles
What’s working and what’s planned for the future
Your input helps shape a transparent, data-driven understanding of how the industry is approaching operational resilience and DORA compliance through ServiceNow. All responses are treated confidentially, aggregated findings will be used to generate broader insights, to uncover key challenges and identify areas for improvement across the industry.
Take the survey below to see how your organization compares to others, and how you can benefit in the future from evidence-based data derived from DORA compliance processes.
Einar & Partners research unit investigates the AIOps industry and market from multiple perspectives. Thanks to our network of research contributors, industry-experts and partners we measure the data that makes the difference in AIOps projects.
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We are looking for researchers & co-creators!